Reports to: Director of Security, Risk, and Safety
Team: Security, Risk, and Safety
Status: Exempt, Fulltime
Hours Per Week: Full-time, 37.5 Hours, Wednesday-Sunday
Wages: Competitive salary commensurate with Experience
Benefits: Health Care, Dental Care, 401k, Vacation Time, Sick Time, Free parking at the Museum, Employee Assistance Program (EAP), Museum membership, and other special discounts.
The Taft Museum of Art (TMA) seeks a full-time Manager of Security and Public Safety. Reporting to the Director of Security, Risk, and Safety/Chief Security Officer, this position is unique and requires a positive, highly organized team player who loves working with the public. Skills of attention to detail, strong leadership, and teambuilding skills are required. Enjoy this rare opportunity to join one of the finest small art museums in the United States.
To apply, qualified candidates should submit a cover letter, resume, other information (certifications), and three references. Our team will review your information, and we will get back to you, we promise, with the next steps. Please submit your application for consideration through our website portal at www.taftmuseum.org/careers. If you have any questions, please email us at HR@taftmuseum.org for assistance. Sending resumes and cover notes via email are not considered applications.
Reporting to the Director of Director of Security, Risk, and Public Safety, the Manager of Security & Public Safety, plays a key role in creating a positive and meaningful experience for each guest and visitor to the museum by training and developing the safety and security team to meet and exceed expectations.
They lead, plan, direct, and coordinate activities relating to Taft Museum of Art’s daily operations with the primary focus to ensure the security and safety of TMA guests, employees, contractors, vendors, visitors, and the Art.
- Hires, Leads, trains, and supervises the Security and Public Safety Associates
- Prepares incident reports and records for the senior management team.
- Evaluates current procedures, practices, and precedents for accomplishing activities and functions relative to safety and security.
- Performs security personnel/equipment audits and maintains a departmental inventory of equipment, such as keys, portable radios, flashlights, vests, etc.
- Conducts. and prepares reports relating to internal investigations or violations of the Taft Museum of Art‘s regulations, policies, and procedures; manages safety and security policies, manuals, and training.
- Assists in the preparation of emergency management and contingency planning.
- Acts as the museum’s liaison with the Cincinnati Police and Fire Department, including other local, state, and federal agencies related to the facility, safety, and security for the Taft Museum of Art.
- Directs and coordinates daily operations and special event safety and security functions, utilizing established policies, procedures, and practices. Provides work directives for subordinates.
- Initiate’s personnel actions such as recruitment, selections, transfers, promotions, and corrective action or dismissal measures. Prepares team member schedules and sets deadlines to ensure completion of operational safety and security functions.
- Interprets and disseminates Taft Museum of Art’s policy to subordinate personnel and evaluates employees’ performance.
- Manages Parcel/Mail Inspections and Screening at Entrances/Exits.
- Manages Lost and Found.
- Manages Contract Security Account, if applicable.
- Acts as the Security and/or Museum Manager-On-Duty (MOD).
- Travel required between local museums, as needed.
- Acts as Safety Officer (Fire Watch), as needed.
- Functions as an Incident Commander for the museum's Emergency Response Team.
- Fulfills Surveillance Reviews and Incident Report Requests.
- Perform other related duties as assigned by management.
Museum Shared Responsibilities
- Must embrace the museum’s core values of respect, integrity, excellence, creativity, and collaboration and demonstrate this understanding through your words, behaviors, and interactions with our guests, staff, volunteers, visitors, and the public.
- Be ready to learn and to teach every day.
- Share knowledge freely with colleagues and pursue opportunities to gain new skills to enhance our success as a team.
- Appreciate, understand, and value each team member's expertise, background, experience, strengths, and unique perspective.
- Share time, energy, and knowledge with others to ensure everyone has the highest potential to succeed.
- Always try to give the best, strive to achieve excellence in all tasks and goals.
- Demonstrate professionalism on and off the job; always represent the Taft Museum positively and professionally.
- Be impeccable with your word; trustworthy and ethical in all dealings inside and outside the Museum.
- Work with a diverse group of people, flexing communication styles based on cultural differences and thinking styles.
- Focuses on delivering the Museum Mission, Wildly Important Goal (WIG), and Department WIG. Each employee has a WIG that they are working on weekly to achieve.
- Must adhere to all current Museum policies, procedures, protocols, and processes.
- Creates a pleasant work environment by being a positive influence and respectful to every person.
Required Minimum Education and Experience
- Bachelor’s degree in hospitality management, criminal justice, law enforcement, security or a closely related field, or an equivalent number of years of experience, and/or two (2) years full-time security/public safety-related experience performing supervisory responsibilities or highly responsible work relating to tasks assigned to this position, or any combination of education and experience provided the required skill and knowledge for successful performance would be qualifying.
- Previous supervisory or managerial experience in a safety and security operation is required.
- Experience leading, training, and developing others.
- Experience with an electronic ID and facility-access systems desired.
- Museum/Cultural Property experience preferred.
- CPR/AED, First Aid certification, and/or first responder certification or training desired or willing to obtain.
- OSHA 10/30 General Industry certification desired or willing to obtain.
- National Incident Management System (NIMS) 100/700/800 certification desired or willing to obtain.
- Knowledge of safety and security practices/procedures is preferred, must have reliable transportation and mobile communication.
- Applicant must be comfortable with using personal computers/mobile phones, safety, and security equipment like that used in this facility and have a knowledge and understanding of museum security and fire-safety standards.
- Proficient computer skills, including Microsoft Office, including PowerPoint, Outlook, Word, Excel, and Teams, are required.
Required Skills and Competencies
- Leading Training and Developing others on security core practices, procedures, and approaches.
- Communication/Guest Service: Excellent communication skills both verbally and in writing.
- Demonstrates a passion and aptitude for delivering an exceptional guest experience.
- Must be able to communicate effectively verbally and in writing.
- Collaboration/Teamwork: A team player who is ready and willing to help wherever needed; must be a “hands-on” employee willing to step in. When required, responds promptly and professionally to facility emergencies in a manner that protects both the Museum and its visitors equally.
- Prioritization and Problem Solving: The ability to plan, organize, and meet project deadlines by prioritizing work is required.
- Proactively identifies work that needs to be accomplished and teams with their peers to ensure that it is completed.
- Must be able to move briskly through the building, climb ladders and stairs, respond quickly to alarms and events requiring security involvement, deal with emergencies, and help as required. Be able to sit, stand or patrol for extended periods of time. Other physical capabilities required:
- Hear normal conversation (hearing aids acceptable)
- Be able to bend, stoop, or work with hands above shoulder level and perform physical duties, including but not limited to the ability to safely and operate a 50 lb. fire extinguisher, lift, and carry a small child (50 lbs.) to safety, place a person of at least 100 lbs. into a wheelchair.
- Pressure: Must be self-motivated, multi-task oriented, and work well under pressure and emergencies.
- Due to the essential nature of all safety and security positions, the Manager of Public Safety & Security may be required to report for after-hour emergencies for scheduled shifts. However, the museum may have been closed due to weather, power outages, or other conditions unless advised differently by the Director of Security, Risk & Safety.
The success of the Taft Museum of Art is driven by our core values of respect, integrity, excellence, creativity, and collaboration, as exemplified by our team members.
- Value diversity, equity, access, and inclusion are drivers for attracting and retaining a diverse team of board members, staff, and volunteers who feel empowered to deliver excellence. It also is the key to reaching a diverse community and audience.
- Include multiple perspectives and believe that differing views strengthen our museum by stretching us to learn, experience, and expand our thinking each day.
- Embrace our mission and vision to explore the hidden gems connected to our historic house, the people that lived in it for the first 100 years, and the extensive art collection, bringing all of this to life and make it relevant and unique to each guest.
- Work together as a board and staff to ensure that our members, partners, and key stakeholders reflect and embrace these core values.
Diversity, Inclusion, Access and Inclusion Statement (DEAI): Taft Museum of Art desires to reflect the diversity of our community at every entry point-board, staff, exhibition, education programming, and all museum operations. By embedding DEAI into all Museum areas, the Taft Museum of Art will champion equitable practices, provide a welcoming and inclusive museum experience, and be accessible to all.